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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Security Seal

November 9, 2024

5  out of  5
rating by Security Seal
"If you're looking for an insurance agent/agency, this is the place. After calling SIX different State Farm offices, this is the only State Farm agency that actually answered the phone (and continues to answer when I call). I have insured numerous assets with this particular agency, made countless visits to their office and always been made to feel like a friend, treated professionally and had my needs handled in an expedient fashion. I would highly recommend Becki Taylor's office and staff to others. :-)"
We responded:
"Thank you for much for this amazing review!! We enjoy working with customers like you for your insurance and financial needs!"
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Debbie

November 8, 2024

5  out of  5
rating by Debbie
"Had a great customer service experience with Jessica and Erica. Both were very nice and friendly and both were able to answer all my questions ."
We responded:
"Thank you so much for your kind review Debbie!! We appreciate your business!"
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Juanita Linville

November 7, 2024

5  out of  5
rating by Juanita Linville
"All of the people in this office are kind, professional and helpful. Becki took over our account, when our previous agent retired. All of our decades with SF have been great. 5 stars to her and her team always."
We responded:
"Wow! Thank you Juanita! We appreciate you taking the time to leave such a kind review. We enjoy working with you and David! Have a wonderful day!"
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Elizabeth Barnes

November 4, 2024

5  out of  5
rating by Elizabeth Barnes
"My husband had a fantastic experience today! He called up with lots of questions and all were answered in a positive and professional manner. We have always had a great experience with this office and they have taken good care of us and my in laws over the years."
We responded:
"Thank you so much for your kind words Elizabeth!! We enjoy working with customers like you! :) "
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John Okamoto

October 30, 2024

5  out of  5
rating by John Okamoto
"Called for help and received prompt accurate information (as usual) in a friendly and professional manner. Can’t recommend Becky and her crew more highly!!!"
We responded:
"Thank you so much John!! We appreciate you and your family!"
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Tracy Balentine

October 10, 2024

5  out of  5
rating by Tracy Balentine
"The person I spoke with was friendly, efficient, and very helpful."
We responded:
"Thank you Tracy!! :)"
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Bonnie Humphrey

September 23, 2024

5  out of  5
rating by Bonnie Humphrey
"Becki Taylor's State Farm office is awesome. We have had our insurance with her agency for many years. No matter what our need or issue is, their service is always expedite, professional, and effective. Today, I had the pleasure of talking with Debbie about an issue I was having with paying my bill and she took care of it in a matter of moments. I would highly recommend Becki Taylor State Farm if you want an agent who cares about their customers and provides exceptional customer service."
We responded:
"Bonnie, thank you for your wonderful review! I'm glad to know that our office has been able to meet your needs over the years with professional and effective service. It's great to hear that Debbie was able to assist you quickly with your billing issue. We truly appreciate your recommendation and are here to provide exceptional customer service. If you ever need anything else, don't hesitate to reach out. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Frank Perez

September 12, 2024

5  out of  5
rating by Frank Perez
"Best folks and company to deal with. Competent and pleasant. Very responsive for 30 years."
We responded:
"Thank you, Frank, for your kind words and for being with us for 30 years! We're glad to know you find our team competent and pleasant. Your satisfaction is our priority, and we appreciate your continued business. If you ever need anything, we're here to help. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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George DeMarco

September 4, 2024

5  out of  5
rating by George DeMarco
"In the spirit of founding State Farm Agent, the quintessential “Good Neighbor” the late Aaron Zollars, Becki and her stalwart team of State Farm Associates, Hannah, Jessica, Olivia, Kayla, Erica, and Debbie have over many years provided us with the very best in home, auto, truck, and natural disaster insurance coverage and related services. Our lives are far the richer and more secure thanks to their individual and collective efforts on our behalf. Honest, expert, knowledgeable, efficient, and authentically compassionate, members of Ms. Taylor’s Team have consistently demonstrated their commitment to the highest quality of client service grounded in integrity and guided by unyielding ethical standards. In fidelity to their vocations to insure that indeed, “Like a Good Neighbor, State Farm, is There,” they are exemplary of the very best of America's insurance industry. Accordingly, unhesitatingly, and with due cause, my Wife Carolyn and I do recommend The Becki Taylor State Farm Agency of Kettering OH with the strongest endorsement possible. George M. DeMarco, Jr."
We responded:
"Thank you for your incredibly thoughtful review. I'm glad to hear that our team, including Hannah, Jessica, Olivia, Kayla, Erica, and Debbie, has been able to provide you and Carolyn with the best in home, auto, truck, and natural disaster insurance coverage. Your kind words about our commitment to integrity and high-quality service mean a lot to us. We are grateful for your strong endorsement and will continue to strive to be the "Good Neighbor" you can rely on. Should you need any further assistance, please don't hesitate to reach out. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Chrystal Gayheart

August 29, 2024

5  out of  5
rating by Chrystal Gayheart
"Hannah is absolutely wonderful. I honestly cannot say enough nice things about her. Everytime I have a question, she has a quick answer. She keeps me straight on all our insurance needs."
We responded:
"Hannah is indeed wonderful, Chrystal. I'm glad she has been able to provide quick answers and keep you on track with your insurance needs. We appreciate your kind words and look forward to continuing to assist you. If you have any more questions, don't hesitate to reach out. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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sheila singleton

August 19, 2024

5  out of  5
rating by sheila singleton
"Debbie was great!! Customer service has always been wonderful."
We responded:
"Sheila, thank you for your kind words! I'm glad to hear that Debbie provided you with excellent customer service. We appreciate your feedback and look forward to continuing to serve you. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Michael Baranda

August 9, 2024

5  out of  5
rating by Michael Baranda
"I am extremely satisfied with the assistance I received from Hannah B. with transferring my insurance to OH. She was informative, professional, and kind. I am certain that this extends within all personnel of the team. Looking forward to being in the Buckeye State!"
We responded:
"Hi Michael, Thanks a lot for your awesome review! I'm really glad Hannah could help with your insurance transfer to OH. She's definitely an asset to our team. We're excited to have you in the Buckeye State! If you need anything else, feel free to reach out. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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vicky schmidt

August 7, 2024

5  out of  5
rating by vicky schmidt
"Hannah is always quick to take care of all our needs. She's pleasant and polite as well!!"
We responded:
"Hey Vicky, Thanks for the awesome review! We're so happy to hear that Hannah is taking great care of your needs and doing it with a smile. If you ever need anything else, we're here for you! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Nina Evans

July 16, 2024

5  out of  5
rating by Nina Evans
"Great Customer Service Experience,💯and Great Prices👍🙂"
We responded:
"Thank you, Nina, for your positive feedback! We're ecstatic to hear you had a great customer service experience and found our prices to be excellent! We're here for all your insurance needs. Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Linda Rike

July 11, 2024

5  out of  5
rating by Linda Rike
"For friendly, helpful and quick. Thanks so much."
We responded:
"Thank you for your kind words, Linda! I'm glad you found our team friendly, helpful, and quick. We appreciate your feedback and are here for you whenever you need assistance. Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Nikki Abbott

July 3, 2024

5  out of  5
rating by Nikki Abbott
"Hannah Bates has been a joy to work with. I have been having some financial difficulties and I shared a lot of frustration of being a State Farm customer for years and them (as a Corporation) has done zilch to offer relief. But Hannah did everything she could to help me catch up in the best way possible. She also offered me other options and she will help me explore those to give me the best pricing while still protecting my home and family. State Farm as a corporation, you should be ashamed of yourselves on how you treat your long term customers. Having said that you need to give Hannah a raise and get agents like her who actually care about the people they serve. Thank you Hannah. I am very grateful for your assistance."
We responded:
"Thank you, Nikki, for sharing your experience with Hannah! We're glad she could assist you during a challenging time and provide you with options to protect your home and family. Your kind words about Hannah's dedication mean a lot to us. We're here for you whenever you need us! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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DJ OMAR

June 28, 2024

5  out of  5
rating by DJ OMAR
"They are friendly in communicate. Fast in work."
We responded:
"Thank you for your 5-star review! We're pleased to hear that you found our team friendly and fast in their work. Providing efficient and friendly service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out to our office. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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John Smith

June 21, 2024

5  out of  5
rating by John Smith
"Outstanding staff!"
We responded:
"John, we're ecstatic to hear you found our staff outstanding! Providing exceptional service is our top priority, and we're pleased you had a positive experience. Thank you for recognizing our team's hard work and dedication. We look forward to assisting you with your insurance needs in the future! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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PW P

June 13, 2024

5  out of  5
rating by PW P
"Becki Taylor State Fram Insurance Company . She has amazing team so always always so polite very uplifting Im sure it’s a very hard job to do dealing with customers and so much more. My Rating for Becki Taylor State Fram issssss A 10 Star Rating The Best.PE"
We responded:
"Thank you for your amazing review! Providing top-notch service to our customers is our priority, and we're grateful for your positive feedback. If you ever need assistance, feel free to reach out! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Chad Koppin

June 10, 2024

5  out of  5
rating by Chad Koppin
"Becki Taylor and her associates at State Farm are some the most responsive and easy to work with that I have ever dealt with! I appreciate the knowledge and support that they have given in the past and that has continued over time! Highly recommend!"
We responded:
"Chad, your positive feedback truly brightens our day! It's rewarding to hear that you found our team responsive and supportive. We're grateful for the opportunity to assist you with your insurance needs and look forward to continuing to provide excellent service. Thank you for your review and recommendation! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Jody Steinbarger

May 31, 2024

5  out of  5
rating by Jody Steinbarger
"Becki Taylor has been my agent for many years. Becki and her staff are just tops ! They always take their time answering questions about my policies or options. They look for ways to save me money, while I am on the phone. No smoke and mirrors. Every time I have had to have my windshield replaced, Beckie’s staff makes it easy on me. That’s unheard of these days. I would never think about changing agents or agencies. Never."
We responded:
"Jody, we're glad to hear you've been pleased with our service for many years! We're grateful for your loyalty and appreciate your kind words about our attentive staff and money-saving efforts. It's fantastic to know we've made your windshield replacements hassle-free. Thank you for choosing us as your trusted insurance agency! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Jim Wilcox

May 30, 2024

5  out of  5
rating by Jim Wilcox
"The team hete have been the best team to work with they have help me with a personal touch"
We responded:
"Thank you, Jim, for your positive feedback! We are pleased to have provided you with personalized assistance and are grateful for the opportunity to help you with a personal touch. Our team is dedicated to delivering exceptional service, and we look forward to assisting you further. Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Mike Moser

May 29, 2024

5  out of  5
rating by Mike Moser
"Very helpful staff. They are always willing to thoroughly answer my questions. Very pleased with their service when I have called."
We responded:
"Thank you, Mike, for your positive feedback! We're pleased to hear that our staff provided thorough answers to your questions and offered great service when you called. We're grateful for the opportunity to assist you with your insurance needs. Feel free to reach out for any future questions or assistance! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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Mr. C

May 23, 2024

5  out of  5
rating by Mr. C
"Debbie and the entire staff are very knowledgeable and always helpful."
We responded:
"Debbie, we're pleased to hear that you find our team knowledgeable and helpful! We're grateful for your positive feedback and appreciate your recognition of our service. If you ever need assistance with your insurance needs, feel free to reach out to our office. - Becki Taylor - State Farm Insurance Agent, Kettering, OH"
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jeff lowe

May 23, 2024

4  out of  5
rating by jeff lowe
"Hanna was very pleasant and helpful, give her a raise"
We responded:
"Jeff, we're happy to hear that Hannah provided you with pleasant and helpful service! We appreciate your recognition of her hard work and dedication. Thank you for choosing our office for your insurance needs. We look forward to assisting you further in the future! - Becki Taylor - State Farm Insurance Agent, Kettering, OH"