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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerry McKinniss

May 8, 2025

5  out of  5
rating by Jerry McKinniss
"Great insurance ! Great agents ! Very professional and polite."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ryan McNamara

May 1, 2025

5  out of  5
rating by Ryan McNamara
"Hannah was very helpful in helping us understand the costs, options, and benefits of adding a new vehicle to those we already have in the family. The response to the inquiry was quick and thorough. I was impressed, thank you!"
We responded:
"Thank you for your review Ryan! We are delighted that you are happy with our State Farm office! Hannah is an asset to our team! We appreciate your business. "
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Sparks

April 29, 2025

5  out of  5
rating by Sparks
"Audrey has been the best agent for us! Always a text or an email away to help with our insurance needs. Very prompt service. Thanks!"
We responded:
"Thank you for your review!! We are happy to have Audrey on our team! We appreciate your business!!"
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Judy A.

April 24, 2025

5  out of  5
rating by Judy A.
"I absolutely adore, having Becky as my insurance agent, along with her staff. They are so good at communicating and looking at your preferences for communication. They'll send me text messages instead of calling or sending emails because texting is my preferred communication style. They listen and are so understanding. I'm so happy with them. Keep up the good work!"
We responded:
"Thank you for your review Judy!! We are always happy to serve customers like you! ☺️"
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Nancy Drew

March 12, 2025

5  out of  5
rating by Nancy Drew
"Hannah has helped me through a lot of changes in my policies- new car, moving to a different house and taking on property from my parents. She is so knowledgeable, and had to be patient in explaining things to me in all the changes in my life. It has been so much for me to take in and take on. In moving, I was so glad I was able to stay with this office."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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SH Shore

March 6, 2025

5  out of  5
rating by SH Shore
"Very happy with this office/branch of State Farm. The employees are always very helpful, very efficient and have excellent people skills. It’s always a pleasure when you call and we can count on our needs being met, effectively and efficiently. I highly recommend this branch/location Becki Taylor’s office with State Farm."
We responded:
"Thank you so much for your kind review!! We appreciate your loyalty and your business! We are happy to help!"
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Steve Ussery, Sr.

February 27, 2025

5  out of  5
rating by Steve Ussery, Sr.
"I had an excellent experience with changing my insurance to State Farm. Jessica Smith was wonderful to work with and made the transition easy and seamless. Highly recommend dealing with her and Becki Taylor State Farm."
We responded:
"Thank you so much for your kind words Steve! Jess is one of our best! We appreciate you!"
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Brad Spencer

February 24, 2025

5  out of  5
rating by Brad Spencer
"I have been with state farm for over fifteen years I have left them for anyone else anytime I can save money or need assistance they have helped me every step of the way!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nicholas Howard

February 21, 2025

5  out of  5
rating by Nicholas Howard
"Becki and her team have been a dream to work with since I switched from my old agent with State Farm! They found a ton of discounts my old agent didn't bother to inform me of, have been extremely responsive to every inquiry, and amazingly informative at every turn. Cannot recommend this team and State Farm enough. Update 2/2025: This team continues to be fantastic to work with, extremely helpful, and very good about sharing all the options and details. I truly cannot recommend them enough."
We responded:
"Thank you, Nicholas, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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Debbie Henson

February 10, 2025

5  out of  5
rating by Debbie Henson
"Hannah is always very friendly and helpful!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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disalvo4605

February 10, 2025

5  out of  5
rating by disalvo4605
"Always helpful and their knowledge base is top notch."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chrystelle Vilfranc

January 23, 2025

5  out of  5
rating by Chrystelle Vilfranc
"I’ve been with this group since the early 2010s while living in Ohio. I appreciated how communicative they always were, I stuck with them even after moving out of state. Definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nikki Edmonds

January 22, 2025

5  out of  5
rating by Nikki Edmonds
"Wonderful and friendly staff always explain and meet my needs. Would not exchange them for the world😊"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelly Wolfe

January 14, 2025

5  out of  5
rating by Kelly Wolfe
"I thoroughly enjoy and appreciate this agency's communications process. They are friendly, helpful and prioritize communication concerning their policies and reaching out to their clients. That is a very big deal to me. Thank you team Becki Taylor!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Curt Johnson

January 3, 2025

5  out of  5
rating by Curt Johnson
"In and out after signing up for new car insurance, and saved a ton."
We responded:
"Thank you for your 5 star review! My State Farm team and I are happy to be your good neighbor!"
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Cindy Yeates

December 12, 2024

5  out of  5
rating by Cindy Yeates
"Nice staff and well deserved 5 stars. Great price. Knowledgeable"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Angelie Clymer

November 26, 2024

5  out of  5
rating by Angelie Clymer
"We’ve been with this State Farm office for many years. We’ve had a few accidents over the years and they have always helped us to easily navigate them, while not price gouging our rates. When my son started driving, his dad called many places for quotes that were astronomical. I called Becki Taylor’s office and got a very reasonable rate. They also helped us set him up with a safe driving device that has allowed us to decrease his rate over time. We are very happy with the service they provide and would highly recommend to anyone looking for a long term relationship with an insurance agent."
We responded:
"We are thankful for your feedback!!! We are happy to assist you with your insurance needs! Please let us know if we can help in any other way!"
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P L

November 21, 2024

5  out of  5
rating by P L
"Unreliable service, very knowledgeable and very responsive to any of my concerns in a prompt manner. Highly recommend"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Malia McKinney

November 16, 2024

5  out of  5
rating by Malia McKinney
"Great service!"
We responded:
"Thank you so Malia! We appreciate you trusting us with your insurance needs!! "
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Security Seal

November 9, 2024

5  out of  5
rating by Security Seal
"If you're looking for an insurance agent/agency, this is the place. After calling SIX different State Farm offices, this is the only State Farm agency that actually answered the phone (and continues to answer when I call). I have insured numerous assets with this particular agency, made countless visits to their office and always been made to feel like a friend, treated professionally and had my needs handled in an expedient fashion. I would highly recommend Becki Taylor's office and staff to others. :-)"
We responded:
"Thank you for much for this amazing review!! We enjoy working with customers like you for your insurance and financial needs!"
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Debbie

November 8, 2024

5  out of  5
rating by Debbie
"Had a great customer service experience with Jessica and Erica. Both were very nice and friendly and both were able to answer all my questions ."
We responded:
"Thank you so much for your kind review Debbie!! We appreciate your business!"
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Juanita Linville

November 7, 2024

5  out of  5
rating by Juanita Linville
"All of the people in this office are kind, professional and helpful. Becki took over our account, when our previous agent retired. All of our decades with SF have been great. 5 stars to her and her team always."
We responded:
"Wow! Thank you Juanita! We appreciate you taking the time to leave such a kind review. We enjoy working with you and David! Have a wonderful day!"
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Elizabeth Barnes

November 4, 2024

5  out of  5
rating by Elizabeth Barnes
"My husband had a fantastic experience today! He called up with lots of questions and all were answered in a positive and professional manner. We have always had a great experience with this office and they have taken good care of us and my in laws over the years."
We responded:
"Thank you so much for your kind words Elizabeth!! We enjoy working with customers like you! :) "
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John Okamoto

October 30, 2024

5  out of  5
rating by John Okamoto
"Called for help and received prompt accurate information (as usual) in a friendly and professional manner. Can’t recommend Becky and her crew more highly!!!"
We responded:
"Thank you so much John!! We appreciate you and your family!"
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Tracy Balentine

October 10, 2024

5  out of  5
rating by Tracy Balentine
"The person I spoke with was friendly, efficient, and very helpful."
We responded:
"Thank you Tracy!! :)"