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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Heather Lake

September 14, 2023

5  out of  5 rating by Heather Lake
"Hannah is AMAZING! Always very friendly and knowledgeable. State Farm is lucky to have her on the team."

Mary Riordan

September 14, 2023

5  out of  5 rating by Mary Riordan
"We haven't met Becki yet, our new agent, but Hannah takes care of our needs much of the time and so efficiently and pleasantly. We have always been very happy with our many years with State Farm."
Profile photo of Octavia Jackson

Octavia Jackson

September 13, 2023

5  out of  5 rating by Octavia Jackson
"I have been with State Farm Insurance for many years, and I have insured my car, personal property with Statefarm. The staff is very knowledgeable, courteous and professional. I would not hesitate to suggest this company to my friends. Thank you Ms. Hanna for all your assistance in my insurance needs over the years. Ms. Octavia Jackson."

Mary Lowman

September 13, 2023

5  out of  5 rating by Mary Lowman
"Always helpful and makes life easier!!"

thomas Hamilton

September 13, 2023

5  out of  5 rating by thomas Hamilton
"Debbie is amazing and a delight to work with. She handled my business dealings with quality and professional care."

Gary Wolf

September 12, 2023

5  out of  5 rating by Gary Wolf
"Great pricing answer all of questions super friendly staff"

Paula Pickering

September 11, 2023

5  out of  5 rating by Paula Pickering
"Becki has been our agent for over 10 years. She has taken great care of our insurance needs, completely answers our questions and makes sure all our needs are met. Becki and her staff are very knowlegeable and trustworthy and we have been very, very happy there."

Brenda Gehring

September 7, 2023

5  out of  5 rating by Brenda Gehring
"Amazing staff, so talented and informative they take care of all your needs without any issues, just a great State Farm Agent."

Tonya Chipps

August 24, 2023

5  out of  5 rating by Tonya Chipps
"Spoke to Debbie today concerning a few issues, very helpful with the issue plus also suggested another way to save some $$$, which everyone loves...."

Justin Parker

June 29, 2023

5  out of  5 rating by Justin Parker
"By far one of the best agents I’ve ever had everyone who’s worked with me has been very nice patient and show they really care about there work. People who do this proves to me im going to have great customer service in the future and that I can count on them to get anything done that I need! Wonderful people and can’t wait to see what the future with State Farm brings for me!!! Glad to be apart of them. And shout out to Debbie for being very patient with me your passionate about your job and you do a great job!"

becky lafollette

June 28, 2023

5  out of  5 rating by becky lafollette
"I have to say after being with another company for many years my daughter told me to switch and so I did and I couldn't be any happier with the staff who are very knowledgeable, polite, which is a bonus to me. Thank you for all you do!!! Happy customer"

Lisa Lowe

April 29, 2023

5  out of  5 rating by Lisa Lowe
"Very knowledgeable and prompt with handling my issue"

Steve “SAG” Gorsuch

April 18, 2023

5  out of  5 rating by Steve “SAG” Gorsuch
"Friendly and very helpful"

John Burnie,Jr

April 13, 2023

5  out of  5 rating by John Burnie,Jr
"I am very happy with Becky Taylor State Farm Insurance they are always available to take care of your policy needs."

J Hipsher

March 14, 2023

5  out of  5 rating by J Hipsher
"I probably asked 100 questions and took up far too much time, but Olivia was patient with me throughout the entire process. Similar to previous reviews, Olivia provided multiple options and quotes, willingly walking me through each one individually to cover ever aspect. Great customer service and a great attitude - many thanks to Olivia for educating me on some of the more nuanced aspects of insurance!"

Ben Carter

March 11, 2023

5  out of  5 rating by Ben Carter
"Everyone was so marvelous and kind :) I got to establish a policy with Olivia who made the process so stress-free and light and reassuring! I’m so thankful for this experience!!!"

Dawn Eaton

March 7, 2023

5  out of  5 rating by Dawn Eaton
"I had many questions concerning my co erage and they were so helpful patient and kind ."

Mark Gaffney

March 1, 2023

5  out of  5 rating by Mark Gaffney
"I’ve been a happy customer with this State Farm team for over 5 years, and my parents have been with them 40. I just had to make an auto collision claim and was able to talk to Hannah right after the accident happened. The car repairs ended up costing nearly $20k and they covered it! Plus they used Voss body shop which did a stellar job. One happy customer here!"

Cynthia Frey

January 23, 2023

5  out of  5 rating by Cynthia Frey
"Customer service agent was very helpful. She was able to resolve my issue no problem."

Karon McDonald

January 20, 2023

5  out of  5 rating by Karon McDonald
"Great service and quick response. Thank you"

Jacob Mockabee

January 12, 2023

5  out of  5 rating by Jacob Mockabee
"State Farm cut my yearly bill in half! Brandi was very helpful in answering all my questions. Brandi was also very quick to respond and activate my policies. Thank you again State Farm and great service provided by Brandi Holt!!"

Roopa Dhawan Gandhi

January 6, 2023

5  out of  5 rating by Roopa Dhawan Gandhi
"Specifically, Hannah Bates has always been extremely informative, quick to help and an excellent communicator with me to fulfill my families insurance needs. She helped immensely with a transition when we unexpectedly lost our previous insurance agent. She clearly provides a strong backbone of this team. If it was up to me, I’d give her a raise!"

Jen O'Brien

December 30, 2022

5  out of  5 rating by Jen O'Brien
"We got top notch service….starting with Torrie & ending with Kayla!!! This team really knows their stuff. Saved us alot of money each month!!! I’m referring all my family & friends to switch to Becky Taylor’s State Farm team!!!"

Liz Botha

December 16, 2022

5  out of  5 rating by Liz Botha
"I searched online for quotes for auto, renters and life insurance. Olivia, with Becki Taylor State Farm, was incredibly patient with me and provided several quotes for various plans with different coverage options. She answered my questions in a timely manner and gave me time to decide which options I would like to select. Her options saved me over $50 per month,.provided better coverage, and added a life ins policy! She also guided me through and explained processes to me that were new to me regarding my new life ins policy and even when I was officially covered and able to cancel my prior coverage plan. All around amazing. Some of the best person to person service I have had in a long while. Insurance is a big and somewhat personal decision and purchase. And we all need it. So receiving the personal touch is what made the difference for me and why I chose Oliva at Becki Taylor's firm."

Jeff R

November 4, 2022

5  out of  5 rating by Jeff R
"Prompt, Fast, Courteous & professional Auto Insurance sales. Took care of my needs in 10-15 mins. Thank you & I recommend others do business with this agency for future needs as well. Jeff R."